FAQs

How Can I book?
1- You can directly access our website, Request quotes, view our offers, and book online also you can contact us via E-mail: info@magiccarpetegypt.com or WhatsApp:(+201554999050) 24/7. 2- In both cases, you will be assisted by our expert team of tour operators who will tailor your itinerary and you will find all the information you need to make your reservation quick and smooth.
Why You Should Book with Us?
Magic Carpet's expert staff consists of a motivated group of specialists in Flights booking, Hotels and Nile Cruise reservations, Qualified Tour guides, and Tour consultants, we assure you a unique and unforgettable experience.
How Much the Deposit?
The fixed deposit amount is 20 % of the tour's total price.
Cancellation Policy?
Free cancellation until 7 days prior to the trip, after 7 Days the deposit is nonrefundable.
More Than 8 Person?
If your party is more than 8 People, Kindly Contact us via info@magiccarpetegypt.com to get a higher discount
Safety & Security?
1- We strongly recommend the use of a neck wallet or money belt while traveling, for the safe keeping of your passport, cash, and other valuable items. 2- During the Day Trip please keep your valuable stuff with you, not in the car, Your personal belongs it’s your full responsibility. 3- Please make sure to not listen or accept any invitation for a drink or so from a stranger in the street, it always ends up with a problem, In case you would like to buy something or make shopping please get the best advice from your Tour operator or your Tour guide to avoiding any misunderstanding.
Entrance Fees?
1- Regarding the entrance fees the payment should be done in Cash in EGP they don`t accept credit cards or to pay with any other currency. 2- Child 6-12 Years get discount of 50% 3- If you have an international student card (ISIC), you will get a discount of 50%. 4- You can include the entrance tickets when you make the reservation and we will buy the tickets for you in advance, so you can skip the line with no extra fee.
Tipping?
1- Tipping is standard practice in Egypt. If you’re happy with services provided by Tour Guides, Drivers, Waiters, and other workers, it`s a way of saying thank you for all types of services. It is definitely NOT obligatory but it is absolutely expected everywhere you go, Tipping can be in Dollars, Euro, or Egyptian notes but not coins as foreign coins cannot be exchanged or used to buy anything. 2- We believe these to be some fairly sensible tipping guidelines: • Driver full day approx. 50 - 75 LE • Guide full day approx. 100-120 LE • Waiter approx. 10 LE • Restrooms approx. 1 -2 LE per person • Airport representatives approx. 50 LE
Customer Support?
Your Tour Operator is 24/7 with you if there’s anything you are not happy about or needs any assistance please let him/her know immediately via this number +201554999050
Feedback?
After you get back home safely, we would appreciate very much hearing from you, Your feedback is so important to us to be able to improve our service’s quality to the next friend or family, Please take a few moments to give us your feedback and help other travellers with your experience just by sending us an email on Info@magiccarpetegypt.com and let us know what to improve in which point.